
Why Our Shoes Stand Out
See why shoe lovers across the USA choose our footwear over other stores.
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Free Prepaid Return Label |
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No Restocking Fee |
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Real Time Order Tracking |
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30 Day Money Back Guarantee |
Step Into Comfort. Walk With Confidence.
From the first step to the last, Aurapety footwear is designed to make every day feel better. Customers love the soft comfort, dependable fit, lasting quality, and effortless style that keep them moving with confidence.
The Difference You Feel in Every Step
94%
said their shoes felt comfortably cushioned and supportive from the very first wear
96%
would recommend Aurapety for its flattering style, dependable fit, and all-day wearability
95%
noticed the shoes held up beautifully while keeping their look and comfort over time
Real benefits that turn everyday shoes into your favorite pair—comfort that lasts, style that stands out, and craftsmanship you can count on.
30-Day Comfort Guarantee!
Step into confidence with footwear designed for lasting comfort and everyday style. If your shoes don’t feel like the perfect fit, simply return them within 30 days for a full refund (no questions asked).
Frequently Asked Questions
FAQ
How long does shipping take?
Orders are processed in 1–3 business days, Monday through Friday. Standard shipping takes 6–12 business days for $9.99, express shipping takes 5–10 business days for $19.99, and free shipping takes 7–13 business days. Total estimated delivery time is 7–16 business days.
Do you offer free shipping?
Yes. Free shipping is available within the United States, including all 50 states and PO Boxes. Free-shipping orders typically arrive in 7–13 business days after processing.
How do I track my shoe order?
Once your order ships, we’ll email you tracking information. Orders may be delivered by USPS, FedEx, or UPS. If you need help locating your tracking email, contact support@aurapety.com.
What is your return and refund policy?
You may return your shoes within 30 days of the delivery date. Items must be unused, unopened, and in their original packaging. Email support@aurapety.com with your order number and reason for the return. We provide a prepaid return label at no cost, charge no restocking fee, and issue your refund within 10 business days after inspection.
What should I do if my shoes arrive damaged?
Please contact support@aurapety.com with your order number and details about the damage so our team can assist you with the return process. Eligible returns receive a prepaid label at no cost, with no restocking fee; refunds are issued within 10 business days after inspection.
Can I exchange my shoes for a different size?
We don’t offer direct exchanges. Please return the unused, unopened shoes in their original packaging within 30 days of delivery for a refund, then place a new order for the size you need. For help, email support@aurapety.com or call +1 (845) 318-6802, Monday–Friday, 9:00 AM–5:00 PM ET.
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)