About Us

Welcome to Aurapety — Premium Pet Essentials for Happy Pets.

At Aurapety, we believe pets are family, and every family member deserves the best.

Aurapety is an online pet store dedicated to serving pet owners across the United States with practical, high-quality, and thoughtfully selected pet essentials that help make everyday pet care easier and more enjoyable.

From cozy pet beds and grooming tools to innovative accessories and everyday necessities, every product we offer is selected with one goal in mind: helping pets live happier and more comfortable lives.

Our Story

Aurapety was founded on a simple idea: finding reliable and high-quality pet products online should be easy and affordable.

We noticed that many pet owners struggled to find products that were both practical and dependable. That's why we created a store focused on:

  • Carefully selected products
  • Fair and transparent pricing
  • A simple and secure shopping experience
  • Responsive customer support

Today, we proudly serve customers across all 50 U.S. states with a growing collection of products for dogs, cats, and other beloved pets.

Our Mission

Our mission is simple:

To help pets live happier, healthier, and more comfortable lives by offering carefully selected products and dependable customer service.

We strive to:

  • Offer practical and quality pet products.
  • Maintain fair and transparent pricing.
  • Provide responsive customer support.
  • Create a secure and trustworthy shopping experience.

Our Commitment to Quality

Every product offered by Aurapety is selected based on:

  • Material quality and pet-friendliness
  • Practicality and everyday usability
  • Durability and value
  • Customer feedback and real-world performance

We continually review our product selection to ensure we offer products that meet the needs of pet owners and their pets.

Why Shop With Aurapety?

Carefully Selected Products

We focus on practical and quality products that are designed to make everyday pet care easier.

Transparent Policies

We provide clear information regarding shipping, returns, refunds, and payments.

Reliable Shipping

We currently ship throughout the United States and provide tracking information for all shipped orders.

Secure Checkout

All payments are securely processed through trusted payment providers using encrypted technology.

Customer Support

Our support team is available to assist with product questions, orders, and general inquiries.

Shipping & Payment Summary

To help our customers shop with confidence, here is a quick overview of our services:

  • Processing Time: 1–3 business days (Monday–Friday)
  • Estimated Transit Time: 6–13 business days
  • Estimated Delivery Time: 7–16 business days
  • Shipping Fee: $4.99 flat rate within the United States
  • Free Shipping: Orders totaling $44.99 or more qualify for free
  • Tracking: Available for all shipped orders

Accepted Payment Methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • PayPal
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • Shop Pay
  • Shop Pay Installments

Our Promise

At Aurapety, we value trust, transparency, and customer satisfaction.

If you have any questions regarding our products or services, our team is always happy to assist you.

Contact Us

Email: support@aurapety.com
Phone: +1 (845) 318-6802
Business Address: 1606 Route 82, Lagrangeville, NY 12540, United States
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)