Premium & Smart Essentials for Happy Pets

Payment Policy

This Payment Policy outlines the terms and conditions for payments made on Aurapety.


1. Accepted Payment Methods

We accept the following secure and trusted payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club

  • Digital Wallets: Apple Pay, Google Pay, Amazon Pay, PayPal Wallet

  • Shop Solutions: Shop Pay, Shop Pay Installments

    All payments must be made in full at the time of purchase.


2. Payment Security

We prioritize your security. All transactions are processed through secure, encrypted payment gateways to ensure your personal and financial information is protected.

We do not store or have access to your full credit/debit card details.


3. Currency

All prices on our website are displayed and charged in USD (United States Dollar).


4. Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order details.

If you do not receive confirmation, please contact us at support@aurapety.com.


5. Payment Authorization

By providing your payment information, you confirm that:

  • You are authorized to use the payment method
  • The billing information provided is accurate and complete

We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.


6. Failed or Declined Payments

If your payment is declined:

  • Please check your card details
  • Contact your bank or payment provider
  • Try an alternative payment method

Your order will not be processed until payment is successfully completed.


7. Pricing & Errors

We strive to ensure all pricing is accurate. However, errors may occur.

We reserve the right to:

  • Correct any pricing errors
  • Cancel orders placed with incorrect pricing

If your order is canceled, you will receive a full refund.


8. Refunds

Refunds are processed according to our Refund Policy.

If approved, refunds will be issued to your original payment method within 10 business days.


9. Contact Information

If you have any questions about payments, please contact us:

  • Email: support@aurapety.com
  • Phone: +1 214-539-7643
  • Address: 1525 Elm St, Dallas, TX 75201, United States

USA Shipping

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Easy Return

Hassle-free returns within 30 days for your peace of mind.

Secure Payment

Your payments are 100% safe with encrypted checkout protection

Live Support

Our support team is here to assist you with any questions or concerns.